COVID FREE

COVID EXTRAORDINARY MEASURES

Your health are our priority

01

We want you to feel at home

In all the hotels we have activated our COVID FREE protocol, which includes the redesign of the cleaning and hygiene procedures in order to protect, care for and guarantee the safety of all: guests, suppliers and our hotel staff.

02

Our usual comfort with maximum safety

We have increased the disinfection of rooms as well as the frequency of cleaning in public areas (including doorknobs, elevator buttons and any other surface or object that is within everyone's reach).

. All room keys will be disinfected before use.

. Use of specific disinfectants for cleaning all surfaces in the room.

. The ventilation of the rooms is being maximized.

. The rotation of rooms has been increased, trying to keep each room empty for some days between each clients stay.

. Cleaning or maintenance services will be carried out when all of the guest are outside the room.

. Decorative items and stationery in rooms will be removed.

03

Common areas

. Our receptions have been modified with protective screens and signage on the ground to guarantee compliance with the safety distance.

. The maximum capacity of the elevators will be adjusted to guarantee the safety distance.

. Temporary removal of furniture and decorative objects that prevent compliance with the minimum distances.

. Customers who request it will have gloves, mask and thermometer at their disposal.

. All cleaning products comply with sanitary guarantees against viruses.

. The capacity in the common areas has been reduced to avoid crowds.

. For those guests that want go to the fitness room, it will be necessary to make a prior reservation.

. Express check-out

. Our staff receive continuous training to apply and update security measures.

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